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Managing to improve public services

by Hartley, Jean

Cover of Managing to improve public services
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'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).

ManagementEvaluationPublic administration
Managing to improve public services by Hartley, Jean — book · Vinony