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Quality in Higher Education

by Brent D. Ruben

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The concept of quality in higher education is by no means a new one. By one set of definitions or another, colleges and universities throughout the world have always held the pursuit of excellence as their primary goal. Why then is the quality approach, developed and popularized in industry, and now increasingly applied in health care and government, receiving so much attention in higher education at this moment? What does this perspective add to the approaches to excellence which they have long embraced? Higher education is in the public spotlight today due to the many challenges it now faces: rising tuition costs; frustration about a tight job market for graduates; calls for increased faculty productivity; concerns about political correctness; and criticisms regarding the use of grant and research funds, among others. Quality in Higher Education is a particularly timely book that will greatly benefit educators, university administrators, students, and sociologists, and all those who are interested in higher education today.

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