Encouraging the heart
a leader's guide to rewarding and recognizing others
by James M. Kouzes · 1999
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The number one motivating factor in worker performance is not monetary compensation but respect and recognition of personal effort. This work shows how to pin down the key to unlocking the high achiever.
Interpersonal relationsLeadershipIncentives in industryPerformance awardsExecutive abilityEmployee motivationManagementIndustrial relations