Reengineering the corporation
by Michael Hammer · 1993
Popularity 21
The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers.
Organizational changeCorporate reorganizationsReengineering (Management)Changement organisationnelEntreprisesRéingénierie organisationnelleRedressementReorganisatieGestion d'entrepriseBusiness Process ReengineeringOrganizational InnovationOrganisationsentwicklung