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The Market Driven Organization

by George S. Day

Cover of The Market Driven Organization
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"George Day argues that in successful market-driven organizations, three key elements - capabilities, culture, and configuration - are aligned to the market."--BOOK JACKET. "Using case studies of Owens Corning, Sears, and the Eurotunnel, Day provides a concise roadmap to managers who want to strengthen the orientation of their organizations to the market. He concludes with a detailed diagnostic questionnaire to help managers assess their own progress."--BOOK JACKET.

Sales managementMarketingManagementConsumer satisfactionCustomer relationsMarketing, management