Category
page 1Computer telephony integration
call center
centralized office for receiving or transmitting a large volume of requests by telephone
customer service
provision of service to customers
business telephone system
multiline telephone system typically used in business environments
help desk
resource intended to provide information and support related to an organization's products and services
technical support
service of resolving technical problems for end users of an organization's products or services, often remotely
Genesys
customer experience company
computer telephony integration
technology that allows interactions on a telephone and a computer to be coordinated
automatic call distributor
device that directs incoming phone calls
Iwatsu Electric
Japanese electronics manufacturer