complaint
Sign in to saveAlso known as complaining
thumb|The Complaint tablet to Ea-nāṣir is the oldest known written complaint Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a cathartic expression of personal emotion.
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- Complaining
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~17 min read
Article
18 sectionsContents
- Theoretical models
- Consequences
- Acceptance and rejection of complaints
- Emotional contagion
- Worsening of anger
- Types of complaining behaviour
- Instrumental complaining
- Expressive complaining
- Social complaining
- Chronic complaining
- Psychological functions of complaining
- Self-presentation management
- Emotional regulation
- Control and agency
- Social validation and bonding
- See also
- References
- External links
thumb|The Complaint tablet to Ea-nāṣir is the oldest known written complaint Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a cathartic expression of personal emotion.
Complaining may be a method of notification, especially in the context of a consumer of goods or services, that one party has failed to satisfy normal standards, and is expected to rectify a perceived grievance, such as replacing a defective item.