digital transformation
Sign in to saveAlso known as DX
adoption of digital technology by a social entity
Wikidata facts
- Instance of
- concept
- Has part
- digitization
- Image
- Three people, one phone - IMG 1505 (8571247015).jpg
Show 4 more facts
- P8168
- Bernhardt
- facet of
- strategic management
- Commons category
- Digital policy
- practiced by
- chief information officer
Sources (3)
via Wikidata · CC0
~9 min read
Encyclopedic overview
Digital transformation (DT) is the process of adoption and implementation of digital technology by an organization in order to create new or modify existing products, services and operations by the means of translating business processes into a digital format.
The goal for its implementation is to increase value through innovation, invention, improved customer experience and efficiency. Focusing on efficiency and costs, the Chartered Institute of Procurement & Supply (CIPS) defines "digitalisation" as the practice of redefining models, functions, operations, processes and activities by leveraging technological advancements to build an efficient digital business environment – one where gains (operational and financial) are maximised, and costs and risks are minimised.
Excerpted from Wikipedia’s “digital transformation” article, available under the CC BY-SA 4.0 licence.