Leonard Griffin

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5 total works indexed

1. A Conceptual Model of Service Quality and Its Implications for Future Research

   · 1985 · cited 35,562x

2. The Satisfaction With Life Scale

   · 1985 · cited 22,971x

3. 2015 American Thyroid Association Management Guidelines for Adult Patients with Thyroid Nodules and Differentiated Thyroid Cancer: The American Thyroid Association Guidelines Task Force on Thyroid Nodules and Differentiated Thyroid Cancer

   · 2016 · cited 12,284x

4. The Behavioral Consequences of Service Quality

   · 1996 · cited 7,433x

5. Toward a Theory of Organizational Creativity

   · 1993 · cited 7,058x

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