Leonard Penn

Recent publications · Crossref

5 total works indexed

1. A Conceptual Model of Service Quality and Its Implications for Future Research

   · 1985 · cited 35,563x

2. 2015 American Thyroid Association Management Guidelines for Adult Patients with Thyroid Nodules and Differentiated Thyroid Cancer: The American Thyroid Association Guidelines Task Force on Thyroid Nodules and Differentiated Thyroid Cancer

   · 2016 · cited 12,286x

3. Observation of Gravitational Waves from a Binary Black Hole Merger

   · 2016 · cited 11,443x

4. GW170817: Observation of Gravitational Waves from a Binary Neutron Star Inspiral

   · 2017 · cited 8,086x

5. The Behavioral Consequences of Service Quality

   · 1996 · cited 7,434x

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