Martha Berry

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5 total works indexed

1. A Conceptual Model of Service Quality and Its Implications for Future Research

   · 1985 · cited 35,562x

2. Observation of Gravitational Waves from a Binary Black Hole Merger

   · 2016 · cited 11,443x

3. GW170817: Observation of Gravitational Waves from a Binary Neutron Star Inspiral

   · 2017 · cited 8,084x

4. Quantal phase factors accompanying adiabatic changes

   · 1984 · cited 7,607x

5. The Behavioral Consequences of Service Quality