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emotional intelligence

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emotional intelligence

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Also known as EI, emotional intelligence quotient, EQ

ability to identify, assess, and control the emotions of oneself, of others, and of groups

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Emotional intelligence is the ability to recognize and understand emotions—in yourself, in other people, and in groups—and to manage them effectively. It matters because this skill helps you navigate relationships, make better decisions, and interact more successfully with others in personal and professional settings.

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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions. High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labelling different feelings, and adjusting emotions to adapt to environments. This includes emotional literacy.

The term first appeared in 1964, gaining popularity in the 1995 bestselling book Emotional Intelligence by psychologist and science journalist Daniel Goleman. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim that it is innate.

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