softphone
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A softphone is a software program for making telephone calls over the Internet using a general purpose computer rather than dedicated hardware. The softphone can be installed on a piece of equipment such as a desktop, mobile device, or other computer and allows the user to place and receive calls without requiring an actual telephone set. Often, a softphone is designed to behave like a traditional telephone, sometimes appearing as an image of a handset with a display panel and buttons with which the user can interact. A softphone is usually used with a headset connected to the sound card of th
~2 min read
Article
5 sectionsContents
- Communication protocols
- Features
- Requirements
- See also
- References
A softphone is a software program for making telephone calls over the Internet using a general purpose computer rather than dedicated hardware. The softphone can be installed on a piece of equipment such as a desktop, mobile device, or other computer and allows the user to place and receive calls without requiring an actual telephone set. Often, a softphone is designed to behave like a traditional telephone, sometimes appearing as an image of a handset with a display panel and buttons with which the user can interact. A softphone is usually used with a headset connected to the sound card of the PC or with a USB phone.
==Communication protocols== To communicate, both end-points must support the same voice-over-IP protocol, and at least one common audio codec.