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user experience

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Also known as UX

discipline focused on improving a person’s interaction and experience with a product, system or service

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Stack Exchange site URL
ux.stackexchange.com
Commons category
User experience
social media followers
107551
short name
UX
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via Wikidata · CC0

~13 min read

Article

User experience (UX) is how a user interacts with and experiences a product, system, or service. It includes a person's perceptions of utility, ease of use, and efficiency. Improving user experience is important to most companies, designers, and creators when creating and refining products because negative user experience can diminish the use of the product and, therefore, any desired positive impacts. Conversely, designing toward profitability as a main objective often conflicts with ethical user experience objectives and even causes harm. User experience is subjective. However, the attributes that make up the user experience are objective.

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