XY 문제
Sign in to saveAlso known as The XY Problem
기술 지원, 소프트웨어 공학, 고객 서비스 상황에서 사용자가 시도했던 방안(Y)에 대한 질문이 실제 근본적인 문제(X)와 관계가 없을 때 발생하는 대화 문제
In the Vinony graph
Vinony's link graph records 6 inbound references to XY 문제, and connects out to software engineering, Eric S. Raymond and customer service.
It is catalogued under topics including Customer service, Help desk and Problem solving.
Vinony links it to 14 Wikipedia language editions.
Wikidata facts
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- described at URL
- variabletecnica.wordpress.com/2012/10/27/el-problema-xy
via Wikidata · CC0